Shipping Policy 运输政策

Welcome to RegardStudio! We are dedicated to providing you with exceptional shipping services to ensure that your handcrafted, traditional Chinese embroidered garments arrive promptly and securely.

欢迎来到 RegardStudio！我们致力于为您提供卓越的运输服务，确保您手工制作的传统中国刺绣服装及时且安全地送达。

Shipping Options 运输选项

We offer two premium shipping options for our customers:

我们为客户提供两种优质运输选项：

Standard Express Shipping (10–15 Business Days) 标准快递运输（10-15个工作日）

• We partner with reputable shipping companies, including DHL and FedEx, to ensure your order reaches you quickly and safely.
• 我们与知名的运输公司合作，包括 DHL 和 FedEx，确保您的订单快速且安全地送达。
• Shipping times may vary slightly depending on your location.
• 运输时间可能会根据您的位置略有不同。
• Tracking information will be provided once your order has been shipped.
• 一旦您的订单发货，将提供跟踪信息。

Luxury Same-Day Shipping (10 Business Days) 奢华同日运输（10个工作日）

• For customers seeking expedited delivery, we offer a Luxury Same-Day Shipping option.
• 对于寻求快速交货的客户，我们提供奢华同日运输选项。
• This service incurs an additional premium fee, ensuring your order is prioritized and delivered within 10 business days.
• 此服务需支付额外的费用，确保您的订单优先处理并在10个工作日内送达。

Production and Processing Time 生产和处理时间

Please note that the longest production time for a piece of clothing is currently set at three months. This timeframe reflects the care and craftsmanship involved in creating our handmade products.

请注意，单件服装的最长生产时间目前设定为 三个月。这个时间框架反映了制作我们手工产品所需的关怀和工艺。

• Orders are processed within 1–2 business days after payment confirmation.
• 订单将在付款确认后1-2个工作日内处理。
• If the product is not ready, the total time will include the three-month production period, followed by the selected shipping time.
• 如果产品尚未准备好，总时间将包括三个月的生产周期，再加上所选的运输时间。

Shipping Fees 运费

Shipping fees will be calculated at checkout based on your selected option and delivery location. Luxury Same-Day Shipping incurs a higher fee due to the expedited nature of this service.

运费将在结账时根据您选择的选项和交付地点计算。奢华同日运输由于其快速性质，费用较高。

Shipping Destinations 运输目的地

We ship worldwide, and rates are calculated based on your country at checkout. Please ensure you select the correct country during the checkout process.

我们提供全球配送，运费将在结账时根据您的国家计算。请确保在结账过程中选择正确的国家。

Customs and Duties 海关和关税

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges are determined by your country’s customs policies. RegardStudio is not responsible for any customs delays or additional charges.

国际订单可能会受到海关关税和税费的影响，这些费用由客户承担。这些费用由您所在国家的海关政策决定。RegardStudio 对任何海关延误或额外费用不承担责任。

Order Tracking 订单跟踪

Once your order has been shipped, you will receive a confirmation email with tracking details. You can monitor the progress of your shipment directly through the courier’s tracking system.

一旦您的订单发货，您将收到一封包含跟踪详情的确认电子邮件。您可以通过快递公司的跟踪系统直接监控您的货物进度。

Important Notes 重要提示

• Delivery times are estimates and may vary due to unforeseen circumstances, such as weather conditions or customs processing delays.
• 交货时间为估计值，可能会因不可预见的情况（如天气条件或海关处理延误）而有所不同。
• Please ensure that your shipping address is accurate. RegardStudio is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
• 请确保您的送货地址准确无误。RegardStudio 对因地址不正确或不完整而导致的延误或丢失的货物不承担责任。

Contact Us 联系我们

If you have any questions about shipping or need assistance with your order, please reach out to us at regardstudioinfo@gmail.com
. Our team is happy to help!

如果您对运输有任何疑问或需要帮助，请通过 regardstudioinfo@gmail.com 联系我们。我们的团队很乐意帮助您！

Thank you for choosing RegardStudio. We look forward to delivering elegance and tradition to your doorstep.

感谢您选择 RegardStudio。我们期待将优雅与传统送到您的家门口