Refund policy

Returns and Exchanges Policy 

We understand your pursuit of quality, which is why we promise that every piece produced by RegardStudio is a carefully designed and handcrafted work of art. Before shipping each product, our artisan team conducts a meticulous inspection and confirms with you to ensure that every piece meets your expectations. 

Commitment to Customization and Hand Embroidery: 

We recognize that every item from RegardStudio is an extension of your personality. Therefore, we offer customization services to ensure that each piece meets your individual needs. Our artisans infuse their passion and skill into every line and color, creating unique garments just for you. 

Quality Assurance Before Shipment: 

Before any product is shipped, our quality control team performs a strict inspection to ensure that each piece meets our high standards. We will conduct a final confirmation with you to ensure your complete satisfaction with the garment you are about to receive. 

Return and Exchange Policy: 

As our products are custom-made and handcrafted, each piece is tailored to your specifications. Therefore, we do not offer returns or exchanges unless there are specific quality issues. We hope you understand this policy and appreciate the hard work of our artisans. 

Mindful Consumption and Expectations: 

We sincerely advise our customers to set realistic expectations when choosing RegardStudio embroidered garments. Please make thoughtful decisions. We believe that through open communication and our professional services, you will end up with a garment that not only meets your expectations but also becomes a cherished memory. 

We appreciate your understanding and support, and we hope that your RegardStudio embroidered garment becomes a beautiful part of your life. If you have any questions during your selection or use, our customer service team is always ready to assist you.